These Terms & Conditions govern your use of the ji9 platform and all gaming services available at ji9.one. Please read them carefully before creating an account or placing any bet.
IMPORTANT: By accessing ji9.one, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, do not use the ji9 platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and ji9.one ("ji9," "the Platform," "we," "us," "our"), governing your access to and use of the ji9 website, mobile-web interface, and all associated gaming products and services.
By registering an account on ji9.one, accessing any game, making a deposit, or claiming any promotional offer, you acknowledge that you have read and understood these Terms and agree to be bound by them. These Terms apply alongside any supplementary rules, promotional terms, game-specific rules, and our Privacy Policy, which are incorporated herein by reference.
Ji9 reserves the right to update these Terms at any time. Continued use of the platform following notice of any amendment constitutes your acceptance of the revised Terms. We recommend bookmarking this page and reviewing it periodically.
To open and maintain a ji9 account, you must satisfy all of the following eligibility requirements at all times:
Age Restriction: Ji9 strictly enforces the PAGCOR-mandated minimum age of 21 years. Underage gambling is illegal. Any account found to have been registered by a person under 21 years of age will be immediately suspended, all balances forfeited, and the matter reported to PAGCOR as required by our license obligations.
Ji9 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the time period specified in the request will result in account suspension pending verification.
Each individual may only hold one active ji9 account. Duplicate or multiple accounts — whether registered using the same identity, mobile number, email address, device, IP address, or payment method — are strictly prohibited. Ji9 reserves the right to close all duplicate accounts and confiscate any balances held therein.
You are required to provide accurate, current, and complete information at the time of registration and to update your account information promptly if any details change. Providing false, misleading, or incomplete registration information is a material breach of these Terms and may result in immediate account termination and forfeiture of funds.
Ji9 is required under its PAGCOR license to conduct identity verification on all player accounts. You may be required to submit copies of a valid Philippine government-issued ID (such as a PhilSys card, UMID, passport, or driver's license), proof of address, and proof of payment method ownership. KYC verification is mandatory before withdrawals above applicable thresholds are processed.
You are solely responsible for maintaining the confidentiality of your ji9 login credentials. Ji9 will not be liable for any losses resulting from unauthorized account access caused by your failure to secure your credentials. You must notify ji9 support immediately at [email protected] if you suspect unauthorized use of your account.
Ji9 accepts deposits via the following payment methods available to Philippine players: GCash, Maya (PayMaya), BPI, BDO, Metrobank, USDT TRC20, 7-Eleven Cliqq, and Coins.ph. Supported payment methods are subject to change without notice.
Withdrawal requests are subject to the following conditions:
From time to time, ji9 offers bonuses, free bets, cashback, loyalty rewards, and other promotional offers to eligible players. The following general terms apply to all promotions unless otherwise specified in the individual promotion's terms:
All games available on the ji9 platform are governed by their respective individual game rules, which are available within each game interface. In the event of a conflict between individual game rules and these Terms, these Terms shall prevail unless the conflict relates specifically to an in-game mechanic, in which case the individual game rules apply.
The following conduct is strictly prohibited on the ji9 platform. Violation of any item below may result in immediate account suspension, forfeiture of balance, and reporting to PAGCOR and relevant Philippine authorities:
Ji9 is committed to promoting responsible gaming in compliance with PAGCOR's responsible gaming framework. The following tools are available to all registered players directly from their account settings:
Ji9 strictly enforces the 21+ age restriction under PAGCOR regulations. Gambling involves risk. If you believe you or someone you know may have a problem with gambling, please use the responsible gaming tools available in your account settings or contact ji9 support for guidance.
All content on ji9.one — including but not limited to the ji9 name and logo, website design, graphics, text, game interfaces, and software — is the exclusive intellectual property of ji9 or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal, non-commercial gaming purposes.
You may not reproduce, distribute, modify, publicly display, or create derivative works from any ji9 content without prior written authorization. Unauthorized use of ji9 intellectual property may result in legal action.
To the maximum extent permitted by Philippine law, ji9 and its affiliates, officers, employees, and licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
Ji9's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the amount you deposited on the platform in the 30 days prior to the date the claim arose. This limitation applies regardless of the legal theory on which the claim is based.
The platform is provided on an "as is" and "as available" basis. Ji9 does not warrant uninterrupted, error-free operation of the platform, and shall not be liable for any service interruptions caused by maintenance, network failures, or circumstances beyond ji9's reasonable control.
Ji9 reserves the right to suspend or permanently close your account, with or without prior notice, in the following circumstances:
Upon account termination for breach of Terms, ji9 reserves the right to forfeit any remaining balance, including both deposited funds and bonus funds, to the extent permitted by applicable law and PAGCOR regulations.
If you have a complaint or dispute regarding any aspect of the ji9 platform, you must first contact ji9 customer support at [email protected]. Ji9 commits to acknowledging complaints within 24 hours and providing a substantive resolution within 7 business days for standard disputes.
If your complaint is not resolved to your satisfaction through ji9's internal process, you may escalate the matter to PAGCOR as the regulatory authority overseeing ji9's operations. PAGCOR's dispute resolution process is available to all players on licensed platforms in the Philippines.
You agree that any dispute arising out of these Terms or your use of the ji9 platform that cannot be resolved through the above process shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
Ji9 reserves the right to amend these Terms at any time. Material amendments will be communicated to registered players via the email address or mobile number on file, and/or by posting a prominent notice on the ji9.one homepage. Non-material amendments (such as clarifications that do not alter your rights or obligations) may be made without individual notice.
The date of the most recent revision is shown at the top of this page. Your continued use of the ji9 platform after the effective date of any amendment constitutes acceptance of the revised Terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Ji9 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activities, player protections, and dispute processes are subject to PAGCOR's regulatory framework and applicable Philippine statutes, including but not limited to Republic Act No. 9487 (PAGCOR Charter), Republic Act No. 9160 as amended (Anti-Money Laundering Act), and the Data Privacy Act of 2012 (Republic Act No. 10173).
For questions regarding these Terms & Conditions, account issues, or any other ji9 matter, please contact our support team:
Note: Email addresses above are displayed as plain text. Do not reply to automated system emails; use the live chat for urgent account issues.
Ji9 operates under a valid PAGCOR license. Every rule in these Terms is designed to comply with Philippine gaming regulations — not just meet them, but build genuine player trust on top of them.
Identity verification ensures that only you can withdraw your winnings. Your GCash or bank payout goes to you and no one else — every time, without exception.
Ji9 publishes Return to Player percentages for every game. You always know the statistical house edge before you play — complete transparency, no hidden numbers.
Your deposited balance is held separately from ji9's operating funds, as required by PAGCOR. Your money is protected even in the unlikely event of operational disruption.
Deposit limits, session alerts, and self-exclusion are built into every ji9 account. These tools are accessible immediately after login — no waiting, no support ticket needed.
Any question about these Terms, your account, or any transaction can be directed to ji9's live chat support — available in Tagalog and English around the clock.
Now that you've reviewed the ji9 Terms & Conditions, you know exactly what to expect. A transparent, PAGCOR-regulated platform built for Filipino players who value fairness. Must be 21 or older to play.