This Privacy Policy explains how ji9 collects, uses, stores, and protects your personal information when you use ji9.one. We comply fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's data protection requirements.
Summary: Ji9 collects only the personal data necessary to operate a PAGCOR-licensed gaming platform, verify your identity, process your transactions, and comply with Philippine law. We do not sell your personal data to any third party. You have the right to access, correct, and request deletion of your data at any time by contacting our Data Protection Officer.
Ji9.one ("ji9," "we," "us," "our") is the data controller responsible for the personal information collected through the ji9 website and gaming platform. Ji9 operates as a PAGCOR-licensed online gaming platform serving the Philippine market. As a PAGCOR licensee, ji9 is subject to both the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
Questions or requests regarding your personal data can be directed to our Data Protection Officer at the contact details provided in Section 15 of this Policy.
Ji9 collects personal data in the following categories, depending on how you interact with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number (PhilSys, UMID, passport), selfie/photo | KYC verification, age verification, PAGCOR compliance |
| Contact Data | Email address, Philippine mobile number, home address | Account communication, OTP delivery, support contact |
| Financial Data | GCash/Maya account reference, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, anti-money laundering compliance |
| Gaming Data | Bets placed, games played, win/loss history, session duration, game preferences | Platform operation, responsible gaming monitoring, RTP reporting |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session length | Platform improvement, personalization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Support resolution, quality assurance, dispute records |
Ji9 does not collect special categories of personal data (such as racial origin, health data, or political opinions) unless specifically required by PAGCOR regulations or Philippine law.
Ji9 collects personal data through the following means:
Ji9 uses your personal data for the following purposes:
To create and maintain your ji9 account, verify your identity, authenticate your ji9 login sessions, process game play, calculate balances, and deliver all platform features you access.
To process GCash deposits, Maya top-ups, bank transfers, and withdrawal requests. Financial data is used to match payment references to your account and to verify that withdrawal payouts go exclusively to accounts in your own name.
To comply with ji9's obligations under PAGCOR's licensing terms, Republic Act No. 9160 as amended (Anti-Money Laundering Act), the Data Privacy Act of 2012, and other applicable Philippine laws. This includes mandatory transaction reporting and identity verification.
To monitor gaming patterns for indicators of problem gambling, apply deposit limits, session alerts, or self-exclusion requests, and comply with PAGCOR's responsible gaming framework requirements.
To detect, investigate, and prevent unauthorized account access, fraudulent transactions, multi-accounting, bonus abuse, and any other security or integrity violations affecting the ji9 platform.
To respond to your queries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance and future reference.
To send you promotional offers, bonus announcements, and platform updates via email or SMS, where you have given explicit consent to receive such communications. You may withdraw this consent at any time by contacting support at [email protected] or updating your account notification preferences.
Under the Philippine Data Privacy Act and its Implementing Rules, ji9 processes your personal data on the following legal bases:
Ji9 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared in the following limited circumstances:
Ji9 requires all third parties that process personal data on its behalf to do so under written data processing agreements that impose data protection obligations consistent with the Philippine Data Privacy Act.
Ji9 uses cookies and similar technologies on ji9.one for the following purposes:
You may manage non-essential cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from accessing the platform but may affect certain convenience features.
Ji9 retains your personal data for the following periods, unless a longer retention period is required by law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.
Ji9 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration:
While ji9 applies industry-standard security measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your ji9 login credentials confidential and for notifying us immediately of any suspected unauthorized account access.
Under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by ji9:
Request a copy of the personal data ji9 holds about you, including the purposes for which it is processed and the recipients to whom it has been disclosed.
Request correction of any inaccurate, incomplete, or outdated personal data in your ji9 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji9's legal retention obligations under PAGCOR and AML requirements.
Object to the processing of your personal data for direct marketing purposes. You may withdraw marketing consent at any time without affecting the lawfulness of prior processing.
Request your personal data in a structured, machine-readable format where technically feasible and where processing is based on consent or contractual necessity.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ji9 has processed your personal data in violation of the Data Privacy Act.
To exercise any of the above rights, contact ji9's Data Protection Officer at [email protected]. Ji9 will respond to data subject requests within 15 business days of receipt.
21+ Only: The ji9 platform is strictly for individuals aged 21 and above, in accordance with PAGCOR regulations. Ji9 does not knowingly collect personal data from anyone under 21 years of age. If ji9 discovers that personal data has been collected from an underage individual, that data will be deleted immediately and the account suspended.
If you are a parent or guardian and believe your child has registered an account on ji9.one, please contact us immediately at [email protected] so we can take the necessary action.
Ji9 primarily stores and processes personal data within the Philippines. Where data is transferred to service providers operating outside the Philippines (for example, certain cloud infrastructure or game software providers), ji9 ensures that such transfers comply with the Data Privacy Act's requirements for cross-border data transfers, including requiring recipient parties to maintain data protection standards equivalent to those under Philippine law.
Ji9.one does not include links to external third-party websites other than those strictly necessary for platform operation. However, to the extent any external link exists, ji9 is not responsible for the privacy practices of any third-party website. You should review the privacy policy of any external website you visit independently.
Ji9 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Material changes will be communicated to registered players via the email address on file and/or by posting a prominent notice on ji9.one. The date of the most recent revision is shown at the top of this page.
Your continued use of the ji9 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
For all privacy-related inquiries, data subject access requests, or complaints, please contact ji9's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph (please access via your own browser — this is not a clickable link).
Every connection between your browser and ji9 is encrypted. Your personal data, payment details, and login credentials are protected by industry-standard TLS encryption at all times.
Ji9 fully complies with Republic Act No. 10173 — the Philippine Data Privacy Act. Your rights as a data subject are enforceable, and ji9 has a dedicated Data Protection Officer responsible for compliance.
Ji9 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used only to operate your account and comply with Philippine law.
Identity verification ensures withdrawals can only go to the verified account owner. Your GCash or bank payout is protected by PAGCOR-compliant KYC processes that also safeguard your financial data.
You can request a copy of all personal data ji9 holds about you at any time. Requests are handled within 15 business days by ji9's Data Protection Officer at [email protected].
Ji9 only sends promotional communications where you have given explicit consent. You can withdraw consent at any time through your account settings or by contacting support — no questions asked.
Ji9 is built on trust — PAGCOR-licensed, Data Privacy Act compliant, and designed for Filipino players who expect transparency and fairness. Your data is safe with ji9. Must be 21 or older to play.